RETURNS & EXCHANGES:
1. Return Eligibility: Items must be returned within 14 days of receipt in their original condition, unworn, unwashed, and with all tags attached. Sale items, custom items and undergarments are not returnable. All sales final on paintings and art pieces. No exceptions.
2. Return Process: To initiate a return, please contact me at mixedmediacollectionart@gmail.com with your order number and reason for return.
3. Refunds: Once your return is received and inspected, I will notify you of the approval or denial of your refund. Approved refunds will be processed to your original payment method within 7 business days. Shipping fees are non-refundable.
4. Exchanges: Items can only be exchanged if they are defective or damaged. ***Please read sizing and fabric details before ordering as items cannot be exchanged for wrong size, fabric, length, etc.*** Should you need to exchange an item for the same exact product, please contact me at mixedmediacollectionart@gmail.com.
5. Return Shipping: You are responsible for paying your own shipping cost for the return of your item. Shipping costs are non-refundable.
Damaged Or Defective Items:
If you receive a damaged or defective item, please contact me within 24 hours of receiving your order. Please include photos of the issue, so we can resolve the situation promptly.
Contact Information:
If you have any questions regarding your order, shipping or returns, please contact me at mixedmediacollectionart@gmail.com.